ICF-Certified (PCC)· Forbes Coaches Council· Healthcare & Life Sciences
Carolyn Hillegass, founder of The Outcomes Coach

Executive Coaching · Healthcare & Life Sciences

Navigate Today.
Transform Tomorrow.
Achieve the Extraordinary.

"I believe every healthcare leader has the potential to create extraordinary impact. My role is to help you unlock your potential and navigate the path to achieve your most important goals." — Carolyn Hillegass
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The Outcomes Coach is a boutique firm specializing in Executive Coaching, Leadership Development, Growth Strategy Consulting, and Fractional Leadership for the healthcare and life sciences sectors.

We partner with leaders, scientists, C-suite executives, teams, and organizations committed to improving human health — helping them navigate today, transform tomorrow, and achieve their wildly important goals with extraordinary impact.

Carolyn Hillegass, Executive Coach, in her home office ▶ Play Carolyn's introduction

Founder

Meet Your Partner!

Carolyn Hillegass is the Founder of The Outcomes Coach — a strategic business leader and ICF-certified coach (PCC) with over two decades of experience in healthcare. She pairs deep industry knowledge with proven coaching expertise to help leaders and teams navigate complexity with clarity and focus, amplify their strengths, and unlock their full potential.

Her understanding of healthcare and life sciences, plus her passion for improving patient outcomes, makes her an ideal partner for executives and organizations pursuing their wildly important goals.

Learn More About Carolyn View Carolyn's Forbes profile →

Trust & Rigor

Credentials and Affiliations

ICF Professional Certified Coach (PCC) ICF Member — International Coaching Federation Genos Certified Emotional Intelligence Practitioner Center for Executive Coaching Certified Executive Coach TTI Success Insights DISC Certified Forbes Coaches Council 2025 Official Member ISPOR member

Why The Outcomes Coach

What Sets Us Apart?

We combine deep healthcare and life sciences expertise with proven methodologies, frameworks, and a relentless focus on measurable outcomes. Decades of hands-on experience mean we understand the real pressures, complexities, and weight of your mission.

Advancing human health takes more than technical expertise — it demands shared purpose, excellent leadership, clear vision, strong collaboration, resilience, creativity, and empathy. We help leaders and teams turn all of it into real, lasting impact.

What We Do

Services

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One-on-one coaching session between two women in an office

Coaching for Individuals

One-on-one coaching for emerging and new leaders, high-potentials, women in science, data scientists, researchers, C-suite executives, and sales & marketing leaders.

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Team meeting around a table reviewing documents

Coaching for Organizations

Coaching for forward-thinking teams and organizations ready to create meaningful change and drive growth and innovation with extraordinary impact.

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Strategy compass pointing to the word STRATEGY

Consulting for Organizations

Consulting for C-suite leaders driving disruptive change and transformation projects designed to optimize business outcomes and sustainable growth.

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Carolyn Hillegass Forbes Coaches Council profile View Carolyn's Forbes Coaches Council Profile →

In The Press

Forbes Articles Featuring Carolyn Hillegass & The Outcomes Coach

Colleagues in a meeting room, a leader presenting

How Today's Signs Of A Credible Leader Changed Over A Decade

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Two women in a mentoring conversation at a table

Reverse Mentoring In Action: Real-Life Examples Of Its Benefits

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Professionals in a bright conference room

How To Use Silence In Meetings To Enhance Creative Decision-Making

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Group of business professionals in a discussion

17 Reasons Why Leaders Should Still Invest In Employee Growth

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Woman at a desk looking out a snowy window

How To Maintain A Positive Outlook And High Energy

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Outcomes

What our clients achieve

Through our partnership, our clients develop the clarity, confidence and capabilities that empower them to make meaningful shifts that accelerate their growth and enhance their impact.

The Method

How we work together

Our comprehensive approach combines proven coaching methodologies with deep healthcare industry experience.

  1. 01

    Discover

    • Initial discovery conversation.
    • Opportunity for listening, exploration and learning.
    • Discuss desired outcomes and goals.
    • Orientation around coaching, frequency and duration of meetings, and communication preferences.
  2. 02

    Insights

    • Inventory strengths.
    • Select and implement behavioral assessment and 360-degree feedback.
    • Derive insights.
    • Inform key areas of focus.
    • Identify areas for development.
  3. 03

    Activate

    • Incorporate insights gained from discovery and assessment.
    • Create an action plan for achieving desired outcomes.
    • Develop a dashboard for charting and tracking progress.
    • Commitment and accountability.
  4. 04

    Partner

    • Focus on key development areas, with an emphasis on deriving insights and actions.
    • Experience time and space throughout the coaching journey for vulnerability, awareness, authenticity, critical thinking, reflection, clarity, and focus.
    • Flexibility to navigate day-to-day challenges.
  5. 05

    Results

    • Track progress toward goals, measure results and assess outcomes.
    • Gain insights from others.
    • Implement new habits, skills, behaviors.
    • If desired, set new goals for continuous learning.

In Their Words

Testimonials

Carolyn started our work with a Unique Value Proposition assessment, and then helped me create a polished resume and CV for job applications. Thanks to her guidance, I landed multiple interviews, which led to three job offers. She even helped me identify and avoid employers who didn't seem like a good fit.
NRNigel R.
BioStatistics
Carolyn is energetic, action-oriented, and solutions-focused. I appreciate her coaching expertise when working through a complex professional issue. She is engaged, positive, and motivating.
KGKen G.
Former CEO, Publishing
Carolyn possesses a great ability to listen and comprehend complex matters very well, which made her an absolute pleasure to work with. I would not hesitate to work with her again in the future.
FSFrank S.
Finance Leader, Life Sciences
Carolyn cares about people! Her passion and drive makes her unstoppable. She has a great network of life experiences and there is no problem that she can't help you solve. I wouldn't be where I am today if it weren't for her mentorship and coaching. Working with Carolyn changed my life for the better and in more ways than one! Anyone would be lucky to share in what she has to offer!
LCLaura C.
Outcomes Research, Biopharma
Thank you for your insights and for being so patient and enthusiastic with us! Your contributions have made a meaningful difference in our company's course.
TRTanya R.
Chief Technology Officer, Healthcare

Where Do You Want to Go? Let's Get You There

Let's explore how we can partner together to achieve your most important goals and create extraordinary impact in healthcare.

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